top of page

Privacy Policy

  • Information We Collect
    • Personal information you provide: name, email, phone number, appointment history, health/intake form info.
    • Automated info: website usage data (pages viewed, time spent), cookies and similar technologies.

  • How We Use Your Information
    • To process and manage your bookings and payments.
    • To tailor and improve your service experience (including recommended treatments or add-ons).
    • To send you appointment reminders, special offers, or updates if you’ve opted in.
    • To comply with legal obligations and resolve disputes.

  • How We Share Your Information
    • With trusted third-party service providers (payment processors, booking platforms) strictly for the purposes listed above.
    • With law enforcement or regulators if required by law.
    • We do not sell your personal information to third parties for marketing.

  • Your Choices
    • You can opt out of marketing communications at any time via the unsubscribe link or by contacting us directly.
    • You may request access to, correction of, or deletion of your personal data.
    • Please note: deletion may affect our ability to provide ongoing services or honour prior bookings.

  • Data Security
    • We implement appropriate physical, electronic and managerial safeguards to protect your data.
    • However, no system is 100% secure. We cannot guarantee absolute security of information transmitted to our website.

  • Retention of Information
    • We retain your personal information as long as needed to provide services to you, comply with legal obligations, resolve disputes and enforce our agreements.
    • After that period, your information will be deleted or de-identified.

  • Children’s Privacy
    • Our services are not directed to minors under 18. We do not knowingly collect personal information from children under 18.

  • Updates to This Policy
    • We may revise this Privacy Policy at any time by updating this page. The “Effective Date” at the top will reflect the last update.
    • We encourage you to review this page periodically for any changes.

bottom of page