Terms & Conditions 

Reservations & Payments
• All bookings are subject to availability.
• A valid credit card may be required to secure your appointment.
• Full payment is due at the time of service unless otherwise arranged.

Cancellations & No-Shows
• Please provide at least 24 hours’ notice to cancel or reschedule.
• Cancellations made with less than 24 hours’ notice may be charged 50% of the service cost.
• No-shows will be charged the full amount of the scheduled service.

Service Changes & Add-ons
• If you arrive late, your service may be shortened to avoid delaying others—but full payment will still apply.
• Any add-on treatments added at the time of service will be added to your final bill.

Health & Safety
• Please inform us of any medical condition, medication, injury, recent surgery, or pregnancy at time of booking.
• We reserve the right to refuse or modify service based on safety or contraindications.
• Intake forms may be required before the first service.

Liability & Conduct
• Our therapists are professionals. Sexual advances or inappropriate behaviour will result in immediate termination of service without refund.
• Clients enter the spa at their own risk. The spa is not liable for loss or damage to personal belongings.
• The spa’s liability is strictly limited to the value of the service paid.

Gift Cards & Promotions
• Gift cards must be presented at time of service and cannot be redeemed for cash.
• Promotions cannot be combined with other offers, unless otherwise noted.

Modifications to Terms
• These Terms & Conditions may be updated at any time. The version in effect at the time of your booking governs your appointment.